pp33 Privacy Policy —
Your Data, Your Rights

pp33 is Pakistan's leading online casino and sports betting platform, offering a range of real-money games including Live Casino, Jackpot Slots, Galactic Gems, and Cockfighting — all denominated in Pakistani Rupees (PKR). As part of operating this platform responsibly, pp33 is required to collect and process certain personal data from players for the purposes of account management, identity verification, payment processing, fraud prevention, and legal compliance.

pp33 is the data controller responsible for personal data collected through the pp33 platform. We are committed to handling that data ethically, securely, and in accordance with applicable data protection standards.

pp33 may collect and process the following categories of personal data:

pp33 collects personal data through the following means:

• Direct submission: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, or contacting support.
• Automated collection: Technical data such as IP address, device identifiers, and session activity collected automatically when you access the pp33 platform.
• Third-party providers: Identity verification and fraud prevention data received from regulated third-party service providers used to fulfil our compliance obligations.
• Cookies and tracking technologies: Data collected via cookies, pixel tags, and similar technologies as described in Section 8 below.

pp33 uses personal data for the following purposes:

• To create and manage your pp33 player account.
• To verify your identity and confirm that you are 18 years of age or older.
• To process PKR deposits and withdrawals through Easypaisa, JazzCash, Raast, HBL, and other supported payment channels.
• To deliver live casino games, jackpot slots, and other gaming services on the pp33 platform.
• To detect and prevent fraud, money laundering, and other illegal activity.
• To apply responsible gaming controls including deposit limits, session reminders, and self-exclusion.
• To send account-related communications such as deposit confirmations, withdrawal receipts, and security alerts.
• To send promotional communications where you have opted in to receive them. You may opt out at any time by contacting support.
• To improve the pp33 platform through analysis of aggregated, anonymised usage data.
• To comply with applicable legal and regulatory obligations.

pp33 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to deliver pp33 gaming services under your player account agreement, including account management, payments, and game delivery.
• Legal obligation: Processing required to comply with anti-money-laundering (AML) rules, age verification requirements, and other applicable regulations.
• Legitimate interests: Processing conducted for fraud prevention, platform security, and gaming integrity that does not override your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. Consent may be withdrawn at any time.

pp33 does not sell your personal data. We may share data with the following categories of third parties only to the extent necessary to deliver pp33 services:

• Payment processors: Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, MCB Bank, and other payment providers require transaction data to process PKR deposits and withdrawals.
• Identity verification providers: Regulated KYC service providers who assist with age and identity verification.
• Fraud prevention services: Third-party platforms that help pp33 detect unusual account activity and prevent financial crime.
• Game software providers: Licensed game studios whose software is hosted on pp33 may receive anonymised session data for technical performance purposes.
• Legal authorities: Where required by applicable law, court order, or regulatory request, pp33 may disclose player data to relevant authorities.

pp33 processes all financial transactions in Pakistani Rupees (PKR). When you make a deposit or withdrawal using Easypaisa, JazzCash, Raast, HBL, or any other supported payment method, the following applies:

• pp33 does not store full payment credentials such as complete bank account numbers or mobile wallet PINs. Payment references are stored in tokenised or partial form only.
• Transaction histories — including deposit amounts in PKR, withdrawal requests, and bonus credits — are retained as part of your account record for compliance and dispute resolution purposes.
• Withdrawal requests are processed to the same payment method used for the corresponding deposit, as required by anti-money-laundering protocols.
• For withdrawals exceeding 50,000 PKR, pp33 may request additional identity verification before processing the transfer.

The pp33 platform uses cookies and similar tracking technologies to improve your experience and maintain platform functionality. The categories of cookies used are as follows:

• Strictly necessary cookies: Required for the platform to function, including session authentication, balance display, and game state management. These cannot be disabled.
• Performance cookies: Collect anonymised data about how players use the platform to help pp33 identify performance issues and improve page load speeds, particularly on mobile networks common in Pakistan.
• Functional cookies: Remember your preferences such as language settings, preferred payment method, and game filter selections.
• Analytics cookies: Used to understand aggregate player behaviour across the platform. All analytics data is anonymised before analysis.

Non-essential cookies require your consent. You may manage cookie preferences via the cookie settings panel accessible from the footer of the pp33 platform. Blocking certain cookies may affect platform functionality.

pp33 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including legal and compliance obligations. The following general retention periods apply:

• Active account data: Retained for the full duration of your account's active status and for a minimum period of five years following account closure, as required for anti-money-laundering compliance.
• Transaction records: PKR transaction histories are retained for a minimum of seven years from the date of each transaction.
• Marketing data: Retained until you withdraw consent for marketing communications, at which point marketing data is removed from active campaign systems.
• Technical logs: IP addresses and session logs are retained for a maximum of 12 months for security and fraud analysis purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

pp33 applies industry-standard technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or disclosure. These include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the pp33 platform.
• Encrypted storage for all personal and financial data held on pp33 servers.
• Multi-factor authentication available for all player accounts.
• Real-time account monitoring systems that flag unusual login attempts, geographic anomalies, and suspicious transaction patterns.
• Strict internal access controls ensuring that pp33 personnel access player data only on a need-to-know basis.
• Regular security audits and penetration testing of the pp33 platform infrastructure.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a material risk to player rights, pp33 will notify affected players without undue delay.

As a pp33 player, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data pp33 holds about you at any time.
• Right of rectification: You may request that inaccurate or incomplete personal data be corrected.
• Right to erasure: You may request deletion of your personal data, subject to pp33's legal retention obligations. Data subject to mandatory AML retention periods cannot be deleted early.
• Right to restriction: You may request that pp33 restrict processing of your data in certain circumstances, such as where you contest the accuracy of the data.
• Right to object: You may object to processing conducted on the basis of legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, contact pp33 via live chat or by email at [email protected]. We will respond within 5 working days of receiving a valid request. We may ask for identity verification before processing a data request.

pp33 is strictly an 18+ platform. The collection and processing of personal data from individuals under 18 years of age is prohibited. pp33 applies age verification procedures during account registration and reserves the right to request identity documents to confirm player age at any time.

If pp33 becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted immediately and the associated account will be permanently closed. Any funds held in the account will be returned minus any winnings from bets placed, in line with the pp33 Terms & Conditions.

pp33 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other business factors. Where changes are material — meaning they significantly affect how we collect or use your personal data — pp33 will notify registered players by email or through a prominent notice on the platform at least 14 days before the changes take effect.

Minor updates, such as clarifications, formatting adjustments, or corrections that do not alter the substance of the Policy, may be made without prior notice. The effective date at the top of this Policy will be updated to reflect all revisions. Continued use of pp33 following the effective date of any update constitutes your acceptance of the revised Policy.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy-related concern, please contact the pp33 Data team through any of the following channels:

• Live Chat: Available 24/7 directly within the pp33 platform — the fastest route for most queries.
• Email: [email protected] — please include "Privacy Request" in the subject line.
• Response time: Under 2 hours for live chat; within 24 hours for email; data rights requests actioned within 5 working days.

pp33 takes all privacy queries seriously. Where you are not satisfied with our response, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.